When this happens, email continues to work however, the user is not going to receive any emails to Outlook since it’s connected to Office365 they receive it to their respective source server. This feature is great since it would automatically detect your Office365 account however, it can also be a huge problem when you’re in the process of migrating to Office365. Connection of the computer and the source server is interrupted or blocked by firewall/antivirus.Autodiscover is not working on the source server.You have users that are not yet active to Office365 has a mailbox provisioned to it due to Exchange license assigned.2017 and higher) that forces your Outlook 2016 to connect to Office365 when: Outlook stops connecting on Windows 7 and legacy Windows versions Outlook for Microsoft 365 Outlook 2016 Outlook 2013 Last Updated: MaISSUE Outlook on Windows 7 and legacy Windows versions stop connecting to Microsoft 365 mailboxes. If asked, choose if you want to use this account everywhere on your device. Enter your Microsoft 365 Password and select Sign In. Enter your Microsoft 365 Email address and select Connect. If you havent opened Outlook before, youll see a welcome screen. Microsoft launched the “Direct Connect to Office365 Feature”(Outlook 2016 version. Select File, and then select + Add Account. You are setting up a non-Office365 mailbox or an on-premise Exchange mailbox, but it is detecting your Office365 account even though the Autodiscover is not pointed to Office365. Here's more information about how to upgrade your Office 2013. 2: Check Connect to Microsoft Exchange using HTTP. To keep that connectivity to Office 365 services, you'll want to either: Switch to Microsoft 365, which has no end date for connectivity to Office 365 services Or switch to Office 2019, which will stay in mainstream support and connected to Office 365 services until October 2023. Photo by Campaign Creators on Unsplash Issue: Outlook bypasses Autodiscover and directly connects to Office365 Scenario Manual Configuration Outlook 2013 for Microsoft 365 1: Click the Connection Tab.
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